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Connecting the need to a mission

The story behind our success


We were the first Review Management Software on the scene back in 2010.  We saw the need to make the connection between the services of Doctors and their presence online.  The success of a doctor was heavily dependent on the word of mouth of their patients to their friends and family.  Over the years social platforms have created a space for people to share their experiences with the public and therefore drastically change the way business operates.  This has made Review Management a required discipline for doctors and healthcare providers around the nation.

Our commitment to our clients drive our passion to deliver the best technology to our clients and make the experiences of their patients known in their community.  We practice what we teach, steady growth with a foundation in best practices and ethics.  We look forward to working together with you to reach your vision for your practice.

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retention rate

01.

Mission

Providing Doctors the tools they need to grow their practice.

02.

Vision

To strengthen our communities by sharing honest reviews about their experiences with their Doctors.

Why choose us to manage your investments?

Review Link

Our Review Link technology will allow you to send a personalized review invite to your patient asking them to leave a review on the sites that matter most to your practice.

Customer Success

Get dedicated support from our staff of experts for all your account needs.

Automated Review Invites

With our ever expanding integration platforms we are making it easier than ever to get more online reviews with less effort.

Accurate Profiles

Our listing connector puts you in control of your listings across all directory sites. Having accurate profiles online ensures they find your office and experience your services.

Report Card

Your weekly report card helps you track and understand the performance of your reviews.

New Review Alerts

Manage your reviews in real time. We notify you when any new review is detected so that you can quickly see what people are saying and engage in the conversation.

Natural Language Processing

We use highly sophisticated AI to better understand exactly what is being said about you online, allowing you to analyze the strengths and weaknesses of your practice.

HIPAA Compliant Review Responses

Responding to review is an essential, whether the review is positive or negative. Our PR-trained professionals will help you write a HIPAA compliant responses that tactfully neutralize negative reviews, or expresses gratitude for positive reviews.

Microsite

Microsites aggregate all your reviews from around the web into one place, and provide a showcase for your practice of all your most important information.

This service is like having a private IT professional helping you, the busy physician, manage all aspects of online reviews. This is an essential aspect of today’s medical practice. I would characterize EMPATHIQ’s work as committed, with attention to detail and immediate follow up. I recommend them without reservation.

Ron Kirsner,

STARK INDUSTRIES

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